Kaizen Business Development
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BCSI Study of the Professional Services Sector (2013)

The Barbados Coalition of Service Industries Inc. (BCSI) following a call for proposals under the Barbados Non-State Actors (NSA) Small Grants Programme submitted and was awarded a grant of Barbados $25,000 to undertake a study entitled, ”Servicing Future Generations: A Study of the Professional Services Sectors of Barbados.”

Methodology

Activity 1- Conducted a review of existing literature on the professional services sector for the purposes of:

Activity 2- Conducted primary research among stakeholders and member associations. This research was done through interviews and focus groups with the entire membership of the BCSI, as well as with every agency identified as a stakeholder. All were targeted for involvement in the research phase. 

Activity 3- Conducted desk research to identify:

  1. The potential priorities for professional services and future high growth potential professional niches.
  2. The potential sources of training, education and professional development with local, regional or overseas entities within the areas identified as future high growth and potential niches.
  3. Global best practices that Barbados can undertake to develop the professional services sector.
  4. Relationships between national and economic sectoral development, educational needs and the development of the domestic professional services.

The Outcomes

  • Industry outlook for global high growth industries and Barbados’ potential position in those industries.
  • Professional services skills gap matrix which identifies the professional skills resident in Barbados and those to be developed to position the country in the high growth industries.
  • A registry of professional associations and centres of excellence within the high growth industries.

Value to the Client Organization

  1. Recommendations for initiatives that can be undertaken by the coalition, the professional associations and the government.
  2. A reference document for Barbados’ future skills specifically referenced in the Skills for the Future Conference 2014 and as a support document for the MESTI and the IDB Competency Based Training Fund Prorgram.
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